Order processing time
The order will be shipped within 24 hours within business days from the moment of positive authorization of the transaction. Working days should be understood as days from Monday to Friday, excluding Saturdays and public holidays.
Methods of order fulfilment
There are two ways to complete the order:
- Personal pickup possible:
Free personal pickup at the Seller's office is possible after the Buyer receives an e-mail informing about the change in order status.
Seller's address:
Silesian University of Technology, 2A, Akademicka Street, 44 -100 Gliwice room 851
Orders are collected on working days from Monday to Friday during the hours: 7:00 am to 1:00 pm.00
Collecting the order is possible after receiving the message that the order status has changed to "completed". To collect your order, you must show your photo ID and order confirmation.
The order may also be collected by a person authorized by the Buyer. However, they must present authorization to collect the order, photo ID and confirmation of order placement. - Shipment via the InPost courier company - when the ordered goods are ready for shipment, the User will receive an e-mail notification that the order status has changed to "completed". The courier will deliver the parcel to the parcel locker within a few days. The cost of shipping delivered by the courier company is calculated when placing the order.
Detailed information can be found in the Regulations..